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T & C



Filling your baskets...


What we wanted most of all was to ensure a stress-free experience for you.
You just fill your baskets with what you like, and then you pay, it is as simple as!

Payment can be easily made via PayPal Express (no PayPal account needed) it allows you to pay with credit or debit cards so you can make your purchase quickly and easily with no hassle!

 Please ensure that the delivery address you provide us via the website is the same as the delivery address you provide us via PayPal. 
Thank you so much. 

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Daffodili Post

We offer FREE postage for all orders.

All our baby gift categories (Baby Boys, Baby Girls & Unisex Baby) are processed and shipped directly from Daffodili HQ, these will be posted next working day at the latest via Royal Mail 2nd Class Signed For. 

All our Toddler & Children gift categories (Gifts for Boys & Gifts for Girls) Please note, items in these categories are processed and shipped by a third party. Your orders should be shipped within 72 working hours (at busy times, it may be a little longer) but we are confident that you will get the best service during the shipping process. An email will be sent to you confirming that your order is being processed. When we are notified that your order has been shipped, an email will be sent to you confirming that your order is on it's way, after which, please allow 1-3 days for your order to arrive. if the order hasn't arrived in 7 days, we will contact the third party to investigate. 

As most orders will be sent by Royal Mail please be aware that delays can sometimes occur, especially during busier periods.

Please ensure that the delivery address provided via the website is the same as the delivery address you provide via PayPal. 

We do not, at this moment in time, post to countries outside of the UK.

There is one thing we are unable to control and that is the weather. We do on occassion experience snow and this can affect our postal service; if this does happen, we will of course make it known to you as soon as possible.

If you have any problems at all, please do not hesitate to contact us.


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Security & Privacy

All payments are handled by secure third party payment providers.

We only offer payment providers that we would be comfortable purchasing through ourselves.

We have no interest in passing on your details to any third party - this is indeed a big bugbear of ours when companies do so, and we definately do not want to be the source of your annoyance.

“This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States . Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.”

The only data actually stored by us are those given by you when making an order, for the purpose of our accounts, we will keep hold of these order details for 6 years, after which all personal details will be removed. In regards to the data collected by Google Analytics, we have set our retention period to the mininum time possible and therefore all data collected will be automatically removed after 14 months.  The cookies connected to our website, apart from Google Analytics are essential cookies that are strictly necessary cookies that enable our website to function as intended, and performance cookies that allow our host, Create, to monitor the performance of our website to ensure that everything is functioning correctly. We do have links on our website to social media platforms Facebook, Twitter and Google Plus which therefore means our website does link to areas outside of our website, which all have their own privacy policies. Please be assured, we do not have access to your bank details as we only accept orders via Paypal and all Paypal transactions are subject to the Paypal Privacy Policy. Our contact details are easily available on the website to all who need them. We can be contacted by email info@daffodili.co.uk, phone 01267782080 or via our Contact us tab on the website. We are also very active and contactable on our Facebook page https://www.facebook.com/DaffodiliBabyGifts/and on our Twitter account https://twitter.com/DaffodiliOnline?
lang=en-gb
As we rely on third parties to process and ship some of our orders, we will of course need to pass on your personal details (name and address only) in order for them to deliver, but they of course have their own privacy policy that they need to adhere to and we are confident that they will protect their businesses by protecting your details. 
All links within the blog such as Zazzle, are all from trusted websites which are subject to their own privacy policies.

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Returns


We accept returns within 14 days. Please e-mail us the reason for the return beforehand returns@daffodili.co.uk . If clothing, the item must only have been worn for trying on purposes. All items must be returned in the same condition as it was received in it's original packaging. Tags and labels must not be removed and the item must not be washed or altered in any way. The buyer pays for the postage cost of returning the item. When the item arrives back with us, a refund will be granted in the same method as the payment was made.

When purchasing in categories processed and shipped by a third party (Gifts for Boys & Gifts for Girls):
We have been assured that all care will be taken to package your gifts in order to prevent breakages happening in transit, but due to the nature of many of our gifts, it is possible that breakages may occur during transit. If this does indeed happen, please let us know as soon as possible (14 days at the latest) so that we can arrange a replacement with the third party. 


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Daffodili Contact Details

Daffodili
68 Russell Terrace, Carmarthen, Carmarthenshire, Wales, SA31 1SZ

If you need to get in touch for any reason at all,
just send us a message through the contact form in Contact us on our homepage,
and we will get back to you as soon as possible.

Our direct email address is: info@daffodili.co.uk

If you would rather phone us, our telephone number is:
01267 782 080

As we may not always be around to answer your call,
please leave a message stating your name, telephone number and query,
and we'll get back to you as soon as possible.


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Thank you for taking your time to read, if you have any queries or suggestions at all, please feel free to contact us at any time.




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